This course will help project and program managers, analysts, consultants, educators, and managers in government, nonprofit, and private institutions to assess program results and identify ways to improve program performance. It covers governance and evaluation methods that will be useful at various levels of large projects, including government and nonprofit organizations. Students will also understand enterprise wide-project interdependencies and determine the optimal pacing for a program to enable appropriate planning, scheduling, executing, monitoring, and controlling of the projects within a program in the future. This is a comprehensive course on project and program monitoring, evaluation, and governance. Students also study project quality management, procurement/contract management, and project ethics and professional conduct using case study scenarios. Students then study risk management through an examination of both individual and overall project risk and apply their learnings using advanced risk management software in an actual case study. Students learn how to manage both project cost and schedule objectives throughout their projects using the Earned Value and Earned Schedule Measurement Systems. Case studies of both pre-project and in- process estimating examine some of the more common perils of human irrationality associated with project estimation to help develop more sensible, achievable project outcomes. This course introduces students to macro and micro approaches to project cost estimation. The course also addresses more contemporary issues in PM, including resolving ambiguity and complexity, the use of improvised working styles, sustainable PM, and issues around power and politics within the project. Grounded in the use of tools, the course will provide students with templates to enhance team collaboration and communication. We investigate motivation, conflict management, negotiation skills, and the Agile principles of stewardship and servant leadership. Students begin by gaining a better understanding of their own social, leadership, and communications styles. Since project outcomes and the delivery of value are accomplished through teams of people, the course aims to improve the capability of a project manager to become a project leader and to excel at motivating and inspiring their teams. This course examines the increasing importance of leadership and communications in projects. The course is aligned with the latest PMBOK? Guide from the Project Management Institute. Students also gain familiarity with important new concepts in project management: Agile frameworks, actionable sustainability thinking, and Benefits Realization Management, all of which will be important for their success not only in other graduate courses, but as they lead projects for their organizations so as to provide lasting, triple-bottom-line value. Groups select, plan, report, and then present on their project's scope, schedule, cost, risk, quality, and communications elements using tools such as the WBS, network diagram, PERT estimate, Gantt chart (including the use of MS Project), risk register, and heat map. The theme of the course is applying key project management tools and techniques, through case-based group work, which will help students identify, analyze, and develop practical proposals to real-world issues. The course explores modern project management by providing an enterprise- level, experiential view of the discipline focused on connecting projects to the organization's mission, vision, and values.
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